Last updated: October 30, 2026

Claire Whitaker (“Claire Whitaker”, “we”, “us” or “our”) operates the website claire-whitaker.com (the “Website”). We take the protection of your privacy and personal information very seriously. This Privacy Policy explains how we collect, use and share your personal information when you visit the Website, make a purchase or communicate with us (the “Service”).

By accessing or using the Website you become a user (“User”) and accept this Privacy Policy from the moment you access or use it. You can contact us about this Privacy Policy at support@claire-whitaker.com.

1. Who is responsible for your personal information?

Nexlora Commerce LLC, doing business as Claire Whitaker, 8206 Louisiana Blvd NE Ste A, Albuquerque, NM 87113, United States, is responsible for the personal information collected through the Website. Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products. Information you submit through the Website is transmitted to and processed by Shopify and other service providers as described below.

2. Why we process your personal information

We process your personal information to provide our services, to fulfill your orders and, where you have given your consent, to send you marketing communications. We process your information carefully and keep it secure.

Where we rely on your consent, you can withdraw it at any time by sending a message to support@claire-whitaker.com. Withdrawing your consent does not affect the lawfulness of any processing carried out before you withdrew it.

3. Information we collect

Depending on how you interact with the Website, we may collect the following categories of personal information:

• Contact details, such as your name, shipping and billing address, email address and phone number.
• Order and transaction information, such as the items you view, add to your cart, purchase, return or cancel. Payment card details are processed by our payment providers; we do not store full card numbers.
• Communications with us, such as the messages you send to our customer support.
• Device and usage information, such as your IP address, browser, device identifiers and how you interact with the Website, collected through cookies and similar technologies.

4. How we use your personal information

The personal information we collect may be used, according to the consent given in the corresponding form, for the following purposes:

• To provide the services offered through the Website, process payments, fulfill and ship your orders, and handle returns, refunds and customer support.
• To send commercial communications and/or newsletters. If you have given your consent, your personal information may be used to send you commercial communications and newsletters by mail, phone, email, SMS/MMS or other equivalent electronic means.
• To detect, investigate and prevent fraud and other unlawful activity, and to comply with our legal obligations.

5. Accuracy of the information you provide

You guarantee that the personal information you provide is accurate, and you agree to notify us of any changes to it. You are responsible for the truthfulness of the information you provide, and we reserve the right to exclude from our services any User who has provided false information, without prejudice to any other action that may be available under the law.

6. Who we share information with

We may share personal information with service providers that help us operate the Website and our business, such as our e-commerce platform (Shopify), payment processors, shipping carriers and fulfillment partners, and marketing and analytics providers. We may also disclose information when required by law or to protect our rights and the rights of others. Our service providers handle your information in accordance with their own privacy notices.

Some of these providers may be located in countries other than the one where you live, so your information may be transferred, stored and processed outside your country of residence.

7. Retention of your information

We keep the personal information you provide for as long as you have not asked to unsubscribe from our services, in order to send you information about our company’s services and to maintain your orders and accounts. Afterwards, where necessary, we will keep the information blocked for the periods established by law.

8. Your privacy rights

Depending on where you live (for example, under California and other U.S. state privacy laws), you may have the right to:

• access the personal information we hold about you;
• request the correction of inaccurate information;
• request the deletion of your information;
• request the restriction of the processing of your information, or object to it;
• request a copy of your information in a portable format;
• opt out of the “sale” or “sharing” of your personal information, or of its use for targeted advertising, where applicable;
• not be subject to decisions based solely on automated processing; and
• not be discriminated against for exercising these rights.

You may exercise these rights by emailing support@claire-whitaker.com and explaining the reason for your request. We may need to verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf, in which case we may ask for proof of the agent’s authorization.

Without prejudice to any other administrative remedy or legal action, if you believe that the processing of your personal information does not comply with the applicable rules, or you are not satisfied with how we handled your request, you may have the right to lodge a complaint with the competent data protection or consumer protection authority where you live. Please contact us first so that we can try to resolve your concern.

9. Data security

The protection of the privacy and personal information of our Users is very important to us. We do everything within our power to prevent the misuse of your information and allow access only to authorized personnel.

We maintain security levels for the protection of personal information in accordance with applicable rules and have put in place the technical means available to us to prevent the loss, misuse, alteration, unauthorized access and theft of the information you provide through the Website. Please be aware, however, that security measures on the Internet are not impenetrable.

We are committed to respecting the duty of secrecy and confidentiality regarding personal information in accordance with applicable law, and to ensuring secure handling in any international transfers of data that may take place.

For any service of the Website that requires registration as a User, you must choose a password. You are responsible for keeping that password confidential and for all activities carried out under your username and password. You agree to notify us as soon as possible of any unauthorized use of your username and/or password or any other security breach. We will not be liable for any damages arising from your failure to comply with this obligation.

10. Children

The Website is not intended for children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@claire-whitaker.com so that we can delete it.

11. Links to other websites

The Website may contain links to the websites of third-party companies and organizations. We are not responsible for how those companies handle the protection of privacy and personal information, so we recommend that you carefully read the privacy policies of websites that do not belong to Claire Whitaker regarding the use, processing and protection of personal information. The terms offered by those websites may not be the same as those offered by Claire Whitaker.

12. Changes to this Privacy Policy

We reserve the right to revise this Privacy Policy whenever we consider it appropriate, so we ask you to review it periodically to read the most recent version. Any change to this Privacy Policy will be communicated to Users by posting the revised policy on this Website and updating the “Last updated” date above.

13. Questions

If you have any questions about this Privacy Policy or about the processing of your information, you can contact us by email at support@claire-whitaker.com.

14. Acceptance and consent

By using the Website, you declare that you have been informed of the conditions relating to the protection of personal information and you accept and consent to the processing of your information by Claire Whitaker in the manner and for the purposes described in this Privacy Policy.

SMS marketing and notifications

We value your privacy and the information you agree to share with us in connection with our SMS marketing service.

We use this information to send you text message notifications related to your order, including abandoned-cart reminders, SMS marketing offers and transactional messages, including requests for reviews from us.

Our Website uses cookies to track the items you add to your shopping cart, even if you have left the checkout process. This information is used to determine when to send you cart reminder SMS messages.